Passenger satisfaction
Enhance passenger experience with real-time information
Equans provides accessible passenger information across all platforms (onboard signs, AVA, mobile apps, websites, SMS) with tailored content including service changes, real-time detours, ad-hoc customer messages, events and more.
Real-time passenger information system
Providing a customer webpage that integrates directly into the agency’s website. The webpage is continuously updated to ensure all maps and traffic information is current and provides riders with 24/7/365 access to transit information and map-based predictions for the user. The full set of real-time data is also available through GTFS-RT.
Automatic voice announcement
The Automatic Voice Announcement (AVA) module is fully integrated within the CAD/AVL system and manages next stop voice announcements, inside and outside the vehicles. It meets Americans with Disabilities Act (ADA) standards for a comprehensive and accessible passenger information system.
Information accessible to all
Infotainement
The system displays real-time arrival prediction for upcoming stops, connections, service alerts and detours, local news, public service messages, and geo-based advertising. The system allows the agency administration to edit and customize their content.