In April 2024, Greenville’s Greenlink transit agency took a significant step forward by partnering with EQUANS to overhaul its Intelligent Transportation System (ITS). Greenlink, which operates 12 bus routes throughout Greenville County, recognized the need for modernization to improve service reliability and rider satisfaction. With EQUANS’s NAVINEO system, widely used in major cities like Paris and Dubai, Greenlink now benefits from real-time fleet management and enhanced communication tools accessible through mobile devices.
The implementation has already yielded positive results, with smoother operations, better rider updates via SMS and IVR, and a noticeable drop in dispatcher calls. This collaboration showcases how even smaller transit agencies can harness advanced technology to deliver better service. Explore how Greenlink’s commitment to innovation is setting a new benchmark for public transportation.